How Carilion Clinic Uses Centralization to Provide Excellent Care to All
Collaborating to serve the community; a commitment to doing what’s right for patients; unwavering in providing exceptional quality and service; showing compassion for patients every day; and fostering creativity and innovation in the pursuit of excellence. Simple, powerful words that represent the values of Carilion Clinic, a six-hospital system in Roanoke, VA—and why the team there decided to adopt a centralized approach to care, with a health system command center, in order to provide the best possible care.