{"id":5497,"date":"2019-06-10T15:42:00","date_gmt":"2019-06-10T15:42:00","guid":{"rendered":"https:\/\/a6f61c8390.nxcli.io\/blog\/hospital-command-center-stories-patients-caregivers-win\/"},"modified":"2019-06-10T15:42:00","modified_gmt":"2019-06-10T15:42:00","slug":"hospital-command-center-stories-patients-caregivers-win","status":"publish","type":"blog","link":"https:\/\/a6f61c8390.nxcli.io\/en-gb\/blog\/hospital-command-center-stories-patients-caregivers-win\/","title":{"rendered":"Hospital Command Center Stories Illustrate How Patients and Caregivers Are Winning"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">READ TIME: 3.5 MINUTES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The decision to launch a&nbsp;<a href=\"https:\/\/a6f61c8390.nxcli.io\/the-command-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hospital Command Center<\/a>&nbsp;is a major decision. It\u2019s the start of a long-term journey that impacts health system employees\u2015from executives, physicians, and nurses to patient transporters, environmental services, case management, and other support staff.&nbsp; The outcomes make it all worth it\u2015including improved hospital efficiency, increased revenue, and enhanced patient safety and satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And the best way to share these outcomes is through our amazing clients who continue to evangelize&nbsp;<em><strong><a rel=\"noreferrer noopener\" href=\"https:\/\/twitter.com\/hashtag\/nopatientwaits?f=tweets&amp;vertical=default&amp;src=hash\" target=\"_blank\">#nopatientwaits<\/a><\/strong><\/em>. Here are the Hospital Command Center stories that you need to know more about.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We\u2019ll start with the \u201cClass of 2019\u201d health systems that are off to a strong start and in different stages of their journey:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Kettering&nbsp;Health Network | Dayton, OH&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The very first of its kind in Ohio, Kettering Health Network opened a state-of-the-art&nbsp;<a href=\"https:\/\/a6f61c8390.nxcli.io\/the-command-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">Network Operations Command Center<\/a>&nbsp;in January. The nearly 17,000-square-foot, NASA-like operational command center is making it possible for caregivers to deliver compassionate, efficient care to patients by getting them to the most appropriate level of care, in the least amount of time. &nbsp;John Weimer, vice president of the network&#8217;s Emergency, Trauma &amp; Operations Command Center sat down with the&nbsp;<a href=\"https:\/\/www.bizjournals.com\/dayton\/news\/2019\/02\/25\/q-a-john-weimer-head-of-kettering-health-s-new.html\" target=\"_blank\" rel=\"noreferrer noopener\">Dayton Business Journal for a Q&amp;A on their journey<\/a>&nbsp;to improved hospital efficiency. Early results include an increase in new patient volume, a significant reduction in EVS turn times, a 30% decrease in ICU patient length of stay and significantly reduced ED hold hours.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/kettering-health-operational-command-center-1-1024x536.jpg\" alt=\"\" class=\"wp-image-3574\" srcset=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/kettering-health-operational-command-center-1-1024x536.jpg 1024w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/kettering-health-operational-command-center-1-300x157.jpg 300w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/kettering-health-operational-command-center-1-768x402.jpg 768w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/kettering-health-operational-command-center-1.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Phoebe Putney Memorial Hospital | Albany, GA<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phoebe Putney Memorial Hospital went from not having system-wide transparency to seeing a significant decrease in diversion hours [from 622 hours in January 2018 to 98 hours in January 2019], pending patient discharge compliance [up to 48% in the first month], along with a significant decrease in EVS response times [down from 40 minutes to 24 minutes in the first month]\u2014just a few months after going live with TeleTracking.&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/PhoebePutney\/videos\/711323779270211\/\" target=\"_blank\">Watch their inspiring journey<\/a>&nbsp;and how they\u2019re improving hospital efficiency and the quality of their care\u2015which is resulting in better overall patient experiences. &nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/phoebe-health-operational-command-center-1024x536.jpg\" alt=\"\" class=\"wp-image-3576\" srcset=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/phoebe-health-operational-command-center-1024x536.jpg 1024w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/phoebe-health-operational-command-center-300x157.jpg 300w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/phoebe-health-operational-command-center-768x402.jpg 768w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/phoebe-health-operational-command-center.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Mid-Essex, Southend, and Basildon Hospitals Group (MSB Group) | United Kingdom<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When the Mid-Essex, Southend, and Basildon trusts merged, leadership realized this was an opportunity to review workflows and operationalize the care continuum in order to improve hospital efficiency, maximize capacity and provide excellent patient care.\u00a0<a href=\"https:\/\/a6f61c8390.nxcli.io\/news\/mid-and-south-essex-university-hospitals-group-selects-teletracking-to-centralize-and-transform-its-bed-management-processes\/\">Read more about the official launch of their operational command center that just happened on April 24<sup>th<\/sup><\/a>.\u00a0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Advocate Health Care, Chicago, IL<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Advocate Health Care launched their state-of-the-art Patient Command Center in March, centralizing operations, improving hospital efficiency and ensuring the timely placement of patients in 3,500 beds across&nbsp;Advocate Lutheran General Hospital, Advocate Christ Medical Center, Advocate Children\u2019s Hospital, Advocate South Suburban Hospital and Advocate Trinity Hospital.&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:6513746628074106880\/\" target=\"_blank\">Read about their success\u2014and even better, see the photos\u2014on LinkedIn<\/a>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/advocate-health-care-health-operational-command-center-1024x536.jpg\" alt=\"\" class=\"wp-image-3577\" srcset=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/advocate-health-care-health-operational-command-center-1024x536.jpg 1024w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/advocate-health-care-health-operational-command-center-300x157.jpg 300w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/advocate-health-care-health-operational-command-center-768x402.jpg 768w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/advocate-health-care-health-operational-command-center.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, the Class of 2019 also includes&nbsp;<a href=\"https:\/\/intermountainhealthcare.org\/about\/\" target=\"_blank\" rel=\"noreferrer noopener\">Intermountain&nbsp;Healthcare<\/a>,&nbsp;<a href=\"https:\/\/www.ssmhealth.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">SSM Health<\/a>, and&nbsp;<a href=\"https:\/\/www.avera.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Avera&nbsp;Health<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AND LET\u2019S NOT FORGET ABOUT \u201cTHE CLASS OF 2018\u201d!<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Broward Health\u2019s Patient Logistics Center is removing barriers, improving hospital efficiency and unlocking the unused capacity to improve access to care for their community.&nbsp; Initial results include decreased wait times for placement from the emergency department, faster physician response times to pages, as well as environmental services turn-around times dropping below the industry best practice of 60 minutes.&nbsp;&nbsp;<a href=\"https:\/\/a6f61c8390.nxcli.io\/the-command-center\/\">Learn more about how an operational Command Center powers shared situational awareness and real-time data<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/broward-health-operational-command-center-1024x536.jpg\" alt=\"\" class=\"wp-image-3578\" srcset=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/broward-health-operational-command-center-1024x536.jpg 1024w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/broward-health-operational-command-center-300x157.jpg 300w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/broward-health-operational-command-center-768x402.jpg 768w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/broward-health-operational-command-center.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Other \u201cClass of 2018\u201d command centers include&nbsp;<a href=\"https:\/\/www.stvincent.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ascension Indiana (St. Vincent)<\/a>,&nbsp;<a href=\"https:\/\/mainehealth.org\/maine-medical-center\" target=\"_blank\" rel=\"noreferrer noopener\">Maine Medical Center<\/a>,&nbsp;<a href=\"https:\/\/www.kaleidahealth.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kaleida Health<\/a>,&nbsp;<a href=\"https:\/\/www.medstarhealth.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedStar Health<\/a>, and&nbsp;<a href=\"https:\/\/www.bidmc.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Beth Israel Deaconess Medical Center<\/a>.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on how to start your own Hospital Command Center journey,&nbsp;<a href=\"https:\/\/a6f61c8390.nxcli.io\/resources\/how-health-system-command-centers-are-fulfilling-the-mission-no-patient-waits\/\"><em><strong>download the eBook<\/strong><\/em><\/a>&nbsp;or&nbsp;<a href=\"mailto:info@teletracking.com\" target=\"_blank\" rel=\"noreferrer noopener\"><em>contact us<\/em><\/a>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/a6f61c8390.nxcli.io\/resources\/how-health-system-command-centers-are-fulfilling-the-mission-no-patient-waits\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"256\" src=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/cta-health-system-command-center-ebook-1024x256.png\" alt=\"\" class=\"wp-image-3579\" srcset=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/cta-health-system-command-center-ebook-1024x256.png 1024w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/cta-health-system-command-center-ebook-300x75.png 300w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/cta-health-system-command-center-ebook-768x192.png 768w, https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/cta-health-system-command-center-ebook.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>READ TIME: 3.5 MINUTES The decision to launch a&nbsp;Hospital Command Center&nbsp;is a major decision. It\u2019s the start of a long-term journey that impacts health system employees\u2015from executives, physicians, and nurses to patient transporters, environmental services, case management, and other support staff.&nbsp; The outcomes make it all worth it\u2015including improved hospital efficiency, increased revenue, and enhanced [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[226,222,229],"tags":[224],"keyword":[],"class_list":["post-5497","blog","type-blog","status-publish","hentry","category-client-success-en-gb","category-company-insights-en-gb","category-hospital-command-center-en-gb","tag-clinician-en-gb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hospital Command Center Stories Illustrate How Patients and Caregivers Are Winning - Teletracking<\/title>\n<meta name=\"description\" content=\"Launching a hospital command center is a major decision. The outcomes make it worth it\u2015improved hospital efficiency, increased revenue, &amp; patient satisfaction.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hospital Command Center Stories Illustrate How Patients and Caregivers Are Winning - Teletracking\" \/>\n<meta property=\"og:description\" content=\"Launching a hospital command center is a major decision. The outcomes make it worth it\u2015improved hospital efficiency, increased revenue, &amp; patient satisfaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/a6f61c8390.nxcli.io\/en-gb\/blog\/hospital-command-center-stories-patients-caregivers-win\/\" \/>\n<meta property=\"og:site_name\" content=\"Teletracking\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eadn-wc04-11971913.nxedge.io\/wp-content\/uploads\/2019\/06\/kettering-health-operational-command-center-1-1024x536.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/a6f61c8390.nxcli.io\\\/en-gb\\\/blog\\\/hospital-command-center-stories-patients-caregivers-win\\\/\",\"url\":\"https:\\\/\\\/a6f61c8390.nxcli.io\\\/en-gb\\\/blog\\\/hospital-command-center-stories-patients-caregivers-win\\\/\",\"name\":\"Hospital Command Center Stories Illustrate How Patients and Caregivers Are Winning - Teletracking\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/a6f61c8390.nxcli.io\\\/en-gb\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/a6f61c8390.nxcli.io\\\/en-gb\\\/blog\\\/hospital-command-center-stories-patients-caregivers-win\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/a6f61c8390.nxcli.io\\\/en-gb\\\/blog\\\/hospital-command-center-stories-patients-caregivers-win\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/a6f61c8390.nxcli.io\\\/wp-content\\\/uploads\\\/2019\\\/06\\\/kettering-health-operational-command-center-1-1024x536.jpg\",\"datePublished\":\"2019-06-10T15:42:00+00:00\",\"description\":\"Launching a hospital command center is a major decision. 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