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Every Delayed Transfer is a Patient Who Waited Too Long

Access – part of TeleTracking’s Operations IQ Platform – gives health systems enterprise-wide visibility and AI-powered workflows to ensure every patient reaches the right level of care, at the right facility, without unnecessary delay.

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Care Access solutions

The true power of Care Access manifests in three powerful yet intuitive solutions. Applied individually or fully integrated for greater impact, these healthcare access tools are designed to help your entire health system optimize patient flow and care journeys.

TransferCenterIQ™

Improve your health system’s ability to accept critically ill patients quickly and easily. TransferCenterIQ™ improves your ability to provide patients with timely access to the right care. Our TransferCenterIQ™ customers report simpler care transitions, stronger physician relationships, significant patient referral and transfer growth, and increased revenue and market share.

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Community Access® Portal

Give your community care providers a new window to their patients within your health system. With Community Access® Portal, the entry point to our Transfer Center solution, community care providers can track major patient flow milestones as well as referral request status and assignments. As a result, you improve community care satisfaction and are more likely to receive patients to your system.

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On-Call Scheduling™

Get fast access to the correct on-call physician. On-Call Scheduling™ helps ensure that your patients get the urgent care they need when every second counts. When your patient flow and centralized operational command center teams have quick and real-time access to the correct physician schedules, you eliminate a major patient access bottleneck – and your health system can say yes to more patient transfers.

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Real-time patient flow

Our Care Access solutions help you manage patient flow with increased efficiency and enhanced visibility. This enables you to care for more patients, while providing improved clinician and resource effectiveness.

Better Patient Care

Visibility for Referring Providers

Referring providers shouldn’t have to make phone calls to know where their patient landed. The Operations IQ Platform extends care visibility beyond hospital walls, giving referring providers real-time status updates throughout the transfer process.

ADT Information Exchange

Manual calls and duplicate documentation slow teams down and introduce errors. The platform’s bidirectional EMR data sharing keeps every care team member aligned — automatically — without the friction of redundant workflows.

System-level Performance Metrics

Standardized metrics reveal referral patterns, throughput, and leakage across the enterprise.

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in touch.

Let us show you how our Care Access solutions can help attract and retain more patients across every area of your organization.

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